- 0765094072
- info@rxme.online
- support@rxme.online
FAQs
Curious about how our services work, what to expect, or how to get started? You’ll find quick, helpful answers below.
Dr Smook & Partners, managed by RxME, is a medical practice providing patient-centred healthcare, including weight management, chronic disease care, and wellness services. RxME manages the practice administration and digital support.
Yes. If your treatment requires a prescription, one of the licensed medical professionals at Dr Smook & Partners will assist you through an online or in-person consultation.
Absolutely. Patients can access qualified medical doctors, dietitians, and pharmacists through secure online consultations, available across South Africa.
Yes. Through online consultations, services are available across South Africa. In-person consultations and aesthetic treatments are also available at the Bloemfontein practice and the Longevity Centre by RXME.
Medically supervised weight management programmes may include GLP-1 and peptide therapies, supported by nutrition and lifestyle guidance. Each plan is tailored to the patient’s needs following a medical consultation with Dr Smook and Partners.
Yes. Dr Smook and Partners, managed by RxME, complies with the Protection of Personal Information Act (POPIA). Patient data is protected with strict confidentiality and secure systems.
In addition to medical care and weight management, patients can access:
PeptoMeals or all-in-one nutritional supplements
FAQs
Curious about how our services work, what to expect, or how to get started? You’ll find quick, helpful answers here.
Dr Smook & Partners, managed by RxME, is a medical practice providing patient-centred healthcare, including weight management, chronic disease care, and wellness services. RxME manages the practice administration and digital support.
Yes. If your treatment requires a prescription, one of the licensed medical professionals at Dr Smook & Partners will assist you through an online or in-person consultation.
Absolutely. Patients can access qualified medical doctors, dietitians, and pharmacists through secure online consultations, available across South Africa.
Yes. Through online consultations, services are available across South Africa. In-person consultations and aesthetic treatments are also available at the Bloemfontein practice and the Longevity Centre by RXME.
Medically supervised weight management programmes may include GLP-1 and peptide therapies, supported by nutrition and lifestyle guidance. Each plan is tailored to the patient’s needs following a medical consultation with Dr Smook and Partners.
Yes. Dr Smook and Partners, managed by RxME, complies with the Protection of Personal Information Act (POPIA). Patient data is protected with strict confidentiality and secure systems.
In addition to medical care and weight management, patients can access:
PeptoMeals or all-in-one nutritional supplements
Testimonials
Support
Our support team helps make your healthcare journey straightforward. Whether you need assistance with booking an appointment, have questions about your treatment plan, or want guidance on available services, we are here to provide clear and timely help.
Good healthcare starts with good communication. Our call centre team is available to listen, respond quickly, and connect you with the right professional support.
Support
Our support team helps make your healthcare journey straightforward. Whether you need assistance with booking an appointment, have questions about your treatment plan, or want guidance on available services, we are here to provide clear and timely help.
Good healthcare starts with good communication. Our call centre team is available to listen, respond quickly, and connect you with the right professional support.
Testimonials